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This message is too large to send. To be able to send it, make the message smaller, for example, by removing attachments.

Posted by viralr on May 29, 2014

Unable to send large attachments and get this bounce back:

From: postmaster@MYDOMAIN.LOCAL [mailto:postmaster@MYDOMAIN.LOCAL]
Sent: Wednesday, May 28, 2014 4:14 PM
To: Mathews, John
Subject: Undeliverable: FW: Re: Remaining
Delivery has failed to these recipients or groups:
user@mydomain.com
This message is too large to send. To be able to send it, make the message smaller, for example, by removing attachments.

Diagnostic information for administrators:
Generating server: EXCHANGESERVER.MYDOMAIN.LOCAL
user@mydomain.com
#< #5.2.3 smtp;550 5.2.3 RESOLVER.RST.SendSizeLimit.Org; message too large for this organization> #SMTP#

To troubleshoot this issue use the following steps:-

The email size restriction for user mailbox will be applied in the following order

  1. Global Transport configuration settings
  2. Send connector size restriction
  3. Receive connector size restriction
  4. In the user mailbox properties of send and receive size limit

Please use the below command to check the limts,

To verify global transport settings all Hub Transport servers in the Exchange Organization :-

Get-TransportConfig | ft MaxSendSize, MaxReceiveSize

To modify the sending and receiving email message size to 100 MB in the global Tranport configuration

Set-TransportConfig –MaxSendSize 20MB –MaxReceiveSize 100MB

To verify and modify the send connector size,Send connector are used to send emails out of the exchange organization and the default size is 10 MB.

Get-SendConnector | ft name, MaxMessageSize

Set-SendConnector <Connector Name> –MaxMessageSize 50MB

To verify and modify the receive connector size,Receive connector are used to receive emails from the internet or application and the default size is 10 MB.

Get-ReceiveConnector | ft name, MaxMessageSize

Set-ReceiveConnector <Connector Name> –MaxMessageSize 50MB

The send and receive email message size can be granular controlled in the user mailbox properties. To verify the and modify the size

Get-mailbox | ft Name, MaxSendSize, MaxReceiveSize

Set-Mailbox “test” –MaxSendSize 20MB –MaxReceiveSize 20MB

 

——————————————————————————————————————————————-

There are various error message which is listed below will occur if the value is not configured as per the above rule.

Error 1:

The following recipient(s) could not be reached:

test@test.com on 01/15/2014 3:54 PM

This message is larger than the current system limit or the recipient’s mailbox is full. Create a shorter message body or remove attachments and try sending it again.

<mail.com #5.2.3 smtp;450 5.2.3 Msg Size greater than allowed by Remote Host>

Error 2:

The following recipient(s) could not be reached

test@test.com  on 01/15/2014 3:54 PM

This message is larger than the current system limit or the recipient’s mailbox is full. Create a shorter message body or remove attachments and try sending it again.

<mail.com #5.2.3 smtp;550 5.2.3 RESOLVER.RST.SendSizeLimit; message too large for this sender>

Error 3:

Delivery has failed to these recipients or distribution lists:

administrator@mail.com
This message exceeds the maximum message size allowed. Microsoft Exchange will not try to redeliver this message for you. Please make the message smaller — by removing attachments, for example — and try sending it again, or provide the following diagnostic text to your system administrator.

Diagnostic information for administrators:
Generating server: MBX01.mail.com
administrator@mail.com
#550 5.2.3 RESOLVER.RST.SendSizeLimit; message too large for this sender ##

Error 4

OWA Error – The request filter module is configured to deny a request that exceeds the request content length”

Error 5

EWS Error –   Email is goes in drafts or never leaves the outbox and the client receives an “exceeded the size limit”

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